Shipping Policy
This Shipping Policy explains how orders are processed and shipped by Tiny Learners.
1. Shipping Across the UK
We proudly offer shipping to customers across the United Kingdom.
2. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
3. Estimated Delivery Times
Delivery times vary depending on the destination and local carrier services.
Estimated delivery time: 5–25 business days.
Please note that shipments to remote locations or orders subject to customs inspections may require additional transit time.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing:
Your tracking number
Carrier information
A tracking link (when available)
Please allow up to 72 hours for tracking information to become active.
5. Customs Duties & Import Taxes
As all shipments are delivered within the United Kingdom, no customs duties or import taxes apply.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may be required before the order can be resent.
7. Shipping Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:
Customs clearance procedures
Weather conditions
Carrier disruptions
High shipping volumes
Other unforeseen circumstances
Tiny Learners is not responsible for delays caused by shipping carriers or customs authorities.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our support team as soon as possible. We will work with the carrier to investigate the issue and provide an appropriate resolution.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
📧 support@tinylearners.store